Scrappy, the Scrappy Stacks mascot, pointing

Already have customers?

Stop forgetting to ask for reviews.

The Follow-Up quietly emails and texts every customer for you, right when the moment's still fresh — so your reviews build up on their own instead of depending on you remembering to ask.

Start Free — $39/mo See How It Works
No setup fee, no contract — cancel anytime

Why not just use the big guys?

What you're comparing
Monthly cost
Podium — sales call required, hidden per-number & carrier fees
$399–$599+/mo
Broadly — bundled with AI receptionist you may not need
$249–$999/mo
NiceJob — closest competitor, still built for bigger teams
$75–$125/mo
The Follow-Up — does the one thing that matters, nothing you don't need
$39/mo flat
Automatic review requests by email and text, sent on your schedule — not whenever you remember
Customers pick where to leave the review — Google, Facebook, or Nextdoor — whichever they actually use
Built-in opt-out compliance (STOP/START texts, one-click email unsubscribe) — handled for you automatically
A simple dashboard to see who's been asked, who's pending, and which platform they chose
We find your Google, Facebook, and Nextdoor review links for you — free, no login or password needed from you
No setup fee, no long-term contract — pause or cancel the month you need to
Scrappy, the Scrappy Stacks mascot, waving

How It Works

Three steps. Then it runs itself.

Step 1

We hook up your review links

Tell us your business name — we'll find your Google, Facebook, and Nextdoor review links for you. No passwords, no logins, nothing to figure out.

Step 2

Add customers as you go

After a job or a sale, add the customer's name, email, or phone number — takes seconds. They've already told you they're happy; this is just remembering to ask.

Step 3

The Follow-Up does the rest

At the right moment, they get a friendly text or email asking for a review — and if you're set up on more than one platform, they simply pick which one to use.

Pricing

One price. Nothing hidden.

No setup fee. No per-message surprises. No sales call required.

$39/mo

Pause or cancel anytime — no contract

  • Up to 50 email & text review requests per month
  • Google, Facebook & Nextdoor — customer's choice
  • Automatic opt-out compliance
  • Free setup — we find your review links for you
  • Dashboard to track every request sent
Start The Follow-Up

Built by the same team behind Scrappy Stacks — not a call center, not a contract.

Questions

Straight answers.
No fine print.

Scrappy, the Scrappy Stacks mascot, hands on hips
Yes, your business needs to be claimed on Google, Facebook, or Nextdoor (at least one) for The Follow-Up to send customers somewhere to leave a review. If you're not set up yet, tell us when you sign up and we'll point you in the right direction.
No. Every text includes a clear reply-STOP opt-out, and we only message customers you've confirmed gave you permission to contact them. That consent is exactly what keeps this compliant and above board — it's not a workaround, it's the actual rule.
You can add a customer with just an email, just a phone number, or both. If they reply STOP to a text, they stop getting texts. If they click unsubscribe in an email, they stop getting emails. Each channel is handled separately.
Yes. No contract, no cancellation fee. Pause it during a slow month and pick it back up whenever you're ready.
Those tools bundle review requests together with referral programs, loyalty campaigns, competitor tracking, AI reply-writers, and more — which is why they run $75 to $600+ a month. The Follow-Up does the one job most small businesses actually need: get more reviews, automatically, without you having to remember. That focus is why it's $39/mo flat instead of a sales call.
Right now customers are added one at a time from your dashboard — it takes about ten seconds each. If you've got a long list you want help getting in, mention it when you sign up and we'll see what we can do.